Privacy Policy

La Surprise knows how important it is to protect your personal data. Below you will find information about what type of personal data we collect and how, in compliance with the European General Data Protection Regulation (Regulation No. 2016/679 of 27 April 2016) and the information technology and civil liberties Act of 6 January 1978, modified on 20 June 2018.

How we collect your personal data

Contact form

We collect personal data through our contact form. The information provided on this form (first name, surname, company, email, subject, request/message) is only used by the recipients to answer the message and it is kept in a computer data file for a period of 13 months. If you do not wish to communicate your personal data, we ask you to contact us by telephone for all your requests.

As you browse this website and depending on your settings, cookies will be stored automatically on your terminal (pc, tablet, smartphone). A cookie is a small file that identifies your terminal and records information about your navigation. The data obtained makes it easier to browse the same site later and provides statistics on how often you visit. A cookie cannot identify you or track your navigation on other websites. We limit the storage of cookies to 13 months on our website.

You are not obliged to accept cookies. You can simply turn them off in your browser settings or reject them by clicking on “refuse” in the cookie notification bar on our website. However, please be aware that refusing a cookie can occasionally result in your being unable to access some services. To prevent cookies being stored on your terminal, we suggest you follow these instructions:

• Internet Explorer: Tools>Internet options. Click on Privacy and select Advanced. Choose whether you want to accept, block, or be prompted for First-party and Third-party cookies.

• Firefox: Menu > Options . Select Privacy & Security. Under Enhanced Tracking Protection, select Custom. To block all third-party cookies, select All third-party cookies.

Chrome: Click More > Settings > Advanced > Site settings > Cookies. Under ‘Privacy and security’, click Site settings > Cookies. Turn Allow sites to save and read cookie data on or off.

• Safari: Safairi > Preferences. Click on Privacy. Select “Block all cookies”.

Information concerning the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help website operators analyse how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf, including the publisher of this website. Once again, you may block cookies by disabling them in your browser’s settings.

Security

Data protection

No personal data is published, exchanged, transferred, sold or otherwise passed on to third parties in any form whatsoever, without your knowledge. Only in the eventuality of the website being purchased along with its rights would it be possible to transfer this information to the potential purchaser, who would in turn be bound by the same obligations to keep and protect the data.

Requesting access to your personal data

In accordance with the provisions of articles 38 et al. of the French Act 78-17 of 6 January 1978 related to information technology, data files and civil liberties, you have a right to access your personal data and request its rectification or erasure, or to object to its collection. You can exercise your rights by writing to us by email or by post. You will need to attach a copy of an identity card or passport, with the signature of the holder, and you will also need to specify the address to which a reply should be sent.